Get In Touch
+1 (209) 468-3000
sales@eshopperly.com
1555 N. Chrisman Rd. Tracy, CA, 95304 , USA
Frequently Asked Question!
We offer a range of shipping options to cater to your needs, including standard, expedited, and express shipping. The available options depend on your location and the size of your order. You can view all shipping options at checkout before confirming your purchase.
Yes, we ship to several international destinations. Shipping costs and delivery times will vary depending on the country and the shipping method. You can check international shipping rates at checkout.
Shipping times vary depending on your location and the shipping method you choose. Typically, orders are processed within 1-2 business days, and delivery times can range from 3-7 business days for standard shipping. Expedited shipping options can arrive in 2-3 business days.
In the unlikely event that your order is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to investigate the issue and either replace the items or issue a refund as needed.
You can reach our customer support team by email at sales@eshopperly.com or via our online contact form
We offer free standard shipping on orders over a certain amount. The minimum purchase required for free shipping will be displayed at checkout, depending on your location.
We offer a hassle-free return policy for most items. If you’re not completely satisfied with your purchase, you can return it within 30 days from the date of delivery for a full refund or exchange. Items must be unused, in their original condition, and with all original packaging. Certain items, like opened hygiene products, personalized products, or sale items, may not be eligible for return.
Refunds will be issued to the original payment method once your return is processed. Please note that it may take 5-7 business days for the refund to appear in your account, depending on your bank or payment provider.